FAQ

HOW DO I PROCEED THROUGH THE CHECK OUT PROCESS?

Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.


WHAT METHODS OF PAYMENT DO YOU ACCEPT?

We accept Credit Cards, Debit Cards, PayPal and Bank Transfer (through PayPal).


HOW IS SAFE MY PERSONAL INFORMATION?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.


WHICH BROWSER SHOULD I USE TO VIEW YOUR SITE?

We highly recommend that you browse with the latest version of Microsoft Internet Explorer, Mozilla Firefox, Google Chrome or Apple Safari.


HOW DOES SHIPPING WORK?
 

All of our products are dispatched within 3 business days but during peak times such as holiday seasons and public holidays, this may be delayed slightly. Most of our items shipped to the United States will take 2 - 4 weeks as we select a balance of the fastest and cost-effective shipping offered. 

If by chance your item has not arrived within 20 business days please contact us at Contact us so that we may assist you regarding the status of your order. Orders depending on the destination in the world might take longer due to couriers and customs inspections so please take this into consideration should your order not arrive within the usual 30 days.